FAQ's
Get support
Read the blog
Case studies
Help Centre
Find answers, get support, and explore our resources
Browse our most popular resources to quickly find the help you need
Explore Our Resources
Dive deeper into our resources for guides, specifications, and product updates
First Facts
Press Releases
Memberships and Certificates
O&M Guides
Product Spec Sheets
Product Drawings
Video Hub
Popular FAQs
Get quick answers to the questions we’re asked most frequently
Can my order be returned?
What payment methods do you accept?
Do you have a showroom where I can view products?
I no longer require my order, can I cancel?
How long does it take to receive my refund?
What are your standard terms and conditions?
Do you offer Finance Options?
What RAL colours do you offer?
I can’t find what I’m looking for on your website. What should I do?
When is your live chat available?
Where are your depots located?
Do you offer custom fencing and gates?
Can I request product samples?
Do your products come with a warranty?
How can I place an order?
What does First Fence do?
Who are the people behind First Fence?
What is First Fence's plan for sustainability and achieving Net Zero?
Are there job vacancies available at First Fence?
How do I apply for a job at First Fence?
What are your customers saying about their experience with First Fence?
How does First Fence handle my personal data?
What professional memberships and certifications does First Fence hold?
Didn’t find an answer?
If you need more help, our team is here to support you.
Proud to work with our partners
This site, all original artwork and other media contained within is © 2021 First Fence Limited. All Rights Reserved.
‘First Fence‘ and the First Fence logo are trademarks of First Fence Limited.
A registered company in England and Wales No. 07142033, Vat No: GB 985368854