First Fence Ltd takes the privacy of our website users very seriously^. This privacy policy ('the Policy') sets out how we use and protect any information that you give us when you use this website. We ask that you read this Policy carefully as it contains important information about how we will use your personal data^. For the purposes of the Data Protection Act 1998, First Fence Ltd ('we' or 'us') is the 'data controller' (i.e. the company who is responsible for, and controls the processing of, your personal data).

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Policy.

We may change this policy from time to time by updating this website page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15/05/2012.

We may collect the following information whenever you complete an online form:

For example, we will obtain your personal data when you register to use this website, send us feedback, contact us for any reason, sign up to a service, or purchase or hire goods or services.

We may monitor your usage of this website. This may include monitoring how many times you visit, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually. Please see further the section on 'Use of cookies' below.

Occasionally we may receive information about you from other sources (such as credit reference agencies) which we will add to the information which we already hold about you in order to help us provide goods and services to you and improve and personalise our service to you).

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Unless you have asked us not to do so, we may contact you by telephone, SMS, email, post or text about products, services, promotions or special offers which may be of interest to you.

We may share your personal data with organisations who are our business partners and we or they may contact you by telephone, SMS, email, mail or text, unless you have asked us or them not to do so, about products, services, promotions or special offers which may be of interest to you.

If you prefer not to receive any further marketing communications from us, you can opt out at any time. See further Controlling your personal information below.

We are committed to ensuring that your information is secure.

We will use technical and organisational measures to safeguard your personal data, for example:

Whilst we will use all reasonable efforts to safeguard your personal data, you acknowledge that the use of the internet is not entirely secure and for this reason we cannot guarantee the security or integrity of any personal data which are transferred from you or to you via the internet.

We may monitor and record communications with you (such as telephone conversations and emails) for the purpose of [quality assurance, training, fraud prevention and compliance.

We use cookies on our website for various purposes, including improving your user experience, analyzing web traffic, and providing personalized marketing. When you visit our website, we may collect certain information about your browsing behavior, such as your IP address and browser type, which we use for administration purposes and statistical analysis.

In addition to analyzing web traffic, we also use cookies for marketing purposes, including remarketing to our website visitors through Google Ads or similar platforms. This means that after you visit our website, you may see our ads on other websites you visit as part of our advertising efforts to bring you back to our website.

Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually change the settings on your browser setting so that cookies are not accepted . This may prevent you from taking full advantage of the website.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

To enable us and other companies in our group to make credit decisions about you and your business and for fraud prevention and money laundering purposes, we may search the files of credit reference and fraud prevention agencies (who will record the search). We may disclose information about how you conduct your account to such agencies and your information may be linked to records relating to other people living at the same address with whom you are financially linked. Other credit grantors may use this information to make credit decisions about you and the people with whom you are financially associated, as well as for fraud prevention, debtor tracing and money laundering purposes. If you provide false or inaccurate information and we suspect fraud, we will record this.

You may choose to restrict the collection or use of your personal information in the following ways:

We may disclose your personal data to:

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You have the right, subject to the payment of a small fee (currently £10) to request access to personal data which we may process about you. If you wish to exercise this right you should:

You also have the right to ask us to stop processing your personal data for direct marketing purposes. If you wish to exercise this right you should:

You have the right to require us to correct any inaccuracies in your data free of charge. If you wish to exercise this right you should:

We welcome your feedback and questions. If you wish to contact us, please send an email to (email address) or you can write to us at our registered office below or call us on 01283 512111. Our registered office is First Fence Ltd, Kiln Way, Woodville, Swadlincote, Derbyshire, DE11 8EA

We may change this privacy policy from time to time. You should check this policy occasionally to ensure you are aware of the most recent version which will apply each time you access this website²⁵.